FromA to ZWe go the whole way with our customers.As a medium-sized family business, we attach great importance to supporting our customers throughout the entire project. Therefore our project support comprises three areas:PlanningThe concept development and project planning of our plants is based on the respective requirements, also with regard to the existing localities. Fault probability analyses, feasibility studies, design using 3D programs as well as comprehensive documentation – all this is done in-house. A team consisting of mechanical and electrical engineers is always responsible for a project. This saves effort for our customers, as their contact persons always have the necessary project knowledge. Adherence to schedules and efficient project management are self-evident for us.TrainingTo enable users to operate, service and maintain our systems on site, we tailor our training courses to the respective project and team. If required, there are various modules for mechanical, operating and electrical engineering personnel. All participants receive detailed training documentation afterwards.After Sales ServicesWorldwide we carry out the maintenance and calibration of our systems ourselves. We work with calibrated measuring equipment and issue calibration certificates for audits. Our policy is to always be on site as soon as possible – if something is not running smoothly. Spare parts are available at short notice if required.